ANSWERS TO YOUR QUESTIONS!
We provide private hotel transfers in the Ubud area (free). Guests from outside Ubud can arrange pick-up with an additional charge.
Yes, you can request a private boat for your family or group (additional charge may apply).
A buffet-style Indonesian lunch with rice, noodles, chicken, vegetables, tropical fruits, and tea/coffee is included after rafting. Vegetarian options are available on request.
Yes, our buffet offers halal options, and we can provide vegetarian meals on request.
Rafting is a water activity, so rain is not a problem. Tours run even during rainy days, as long as the river conditions remain safe.
Yes, all guests are covered by accident and liability insurance as part of the rafting package.
Generally, children 6–7 years and above can join. There is no strict maximum age, but participants should be in good health.
We recommend using a waterproof camera or GoPro. For safety, phones and non-waterproof cameras should be left in lockers. We also offer professional photo services during rafting.
Yes, showers, changing rooms, and towels are available at the finish point.
Yes! We welcome families, school trips, and corporate groups. Special rates are available for group bookings.
Avoid bringing valuables like jewelry, passports, or large amounts of cash. Lockers are provided, but better to travel light.
It’s recommended to book at least one day in advance, especially during high season (July–August, December–January).
Yes, guests will walk down to the river at the start and climb some steps back up at the finish. It’s manageable for most fitness levels.
Wear comfortable sports clothes or swimwear, plus secure footwear (water shoes or sandals with straps). Avoid flip-flops.
Yes! Popular combos include Rafting + ATV, Rafting + Bali Swing, or Rafting + Ubud Tour.
The minimum booking for this adventure is 2 persons. For solo bookings, an additional charge of IDR 350,000 applies.
Q: How can I pay for my booking?
A: You can pay by cash on the day of the activity or by credit/debit card (3% bank fee applies).
Q: Is there a cancellation fee?
A: No, we offer free cancellation. Just let us know in advance if you need to cancel or reschedule.
READY TO BOOK?
Still have questions? Contact us directly—we’re happy to help you plan the perfect adventure!
